for more information about an FDA recall. It is at your provider's discretion to make test results available. All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. This is because all messages that you send and receive in the Patient Portal are part of your medical record. We can share health information about you with organ procurement organizations. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. Clicking Feedback will bring you to a survey form where you can leave feedback. This website and Patient Portal contain links to websites operated by other parties. How do I schedule an appointment through athenaPatient? athenaCommunicator empowers patients with tools that encourage them to take an active role in managing their health and clinical information. The athenaPatient app currently includes some of these capabilities, with more to be added as we continue to develop the app. All other Portal support requests (e.g. We will say "yes" to all reasonable requests. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy. It is at your practice's discretion to allow online appointment scheduling. See how we work together to solve healthcares biggest challenges. These terms and conditions constitute a binding agreement between you and Phoenix Heart ("we," "us," or "our"). Athenahealth - Patient Portal Registered Patients; Doctors etc. Build end-to-end integrations using our robust library of APIs, and market them to our healthcare network. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. Build stronger patient relationships while improving the experience for everyone with self-management tools, improved patient communication, and reduced administrative work. Your provider's office will make every effort to respond to your messages within a timely manner. AthenaHealth Patient Portal - athenahealth.com Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyone's health or safety, For law enforcement purposes or with a law enforcement official, With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. We will say "yes" unless a law requires us to share that information. In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services). Does the athenaPatient app have all the same functionality as my providers Patient Portal? In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. From media mentions to relevant data-driven insights, this is the home of athenahealth in the news. When an appointment is available for check in, you will see a button next to it labeled. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. We can use and share your health information to bill and get payment from health plans or other entities. Why doesn't anything happen when I click "View Detail" or "View Receipt?". If you have any specific questions about this policy, please contact us at consumerprivacyrequests@athenahealth.com. Ask us how to do this. Please do not expect a response on weekends or holidays. Select your provider, office location, and your preferred time of day and days of week. You can ask us to correct health information about you that you think is incorrect or incomplete. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. To do so: Adobe Acrobat is required to view and print forms on the portal. The production team will review submissions but will not be contacting patients to follow up at this time. We have to meet many conditions in the law before we can share your information for these purposes. How do I register for the Patient Portal? A link to reset your Patient Portal password has been sent to. These messages may contain information important to your health and medical care. PLEASE NOTE: The terms set forth below apply to your use the Patient Portal (Portal) identified in this Privacy Policy. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. We are not required to agree to your request, and we may say "no" if it would affect your care. We will make sure the person has this authority and can act for you before we take any action. Any active patient over the age of 13 is eligible to register for and use the Patient Portal. Were leveraging our technology and expertise to pursue our vision of creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Cookies are used for system performance functionality. If you tell us we can, you may change your mind at any time. If you need help remembering the email associated with your Patient Portal account, contact your providers office and they should be able to help identify it for you. Once there, you will see an option labeled Linked Portal Accounts. Tailor your athenahealth experience to your organizations specific needs with industry-leading solutions. You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. It is at your practice's discretion to allow online appointment scheduling. Improve your performance with the support of the largest connected network in healthcare. If you have already started checking in but havent finished, you will see a button on the appointment card labeled, The first way to send a message is to navigate to your, The second way to send a message is to click on an existing message in either your Inbox or Sent tab views. Give clinicians and patients the support they're looking for with streamlined, flexible experiences that work the way they do. Make a quick and easy payment online using the QuickPay Portal. Where can I fill out medical forms before my appointment? The Athena Health Patient Portal is an online resource for patients and their families, offering educational material and communication tools about their health. We must follow the duties and privacy practices described in this notice and give you a copy of it. . We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We may share your information with our HIPAA Covered Entity Clients,your healthcare providers. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. Indicate your contact preferences for different types of notifications. Why is the athenaPatient app only available to patients of specific customers right now? We offer the Portal on behalf of our Covered Entity clients (Clients), as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). Note: This page should only be . Below you will find answers to commonly asked questions concerning the website. Drive better RCM outcomes by gamifying your revenue cycle processes. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change. This will bring up a list of all the test results you have received. You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. Select the payment you would like to view. Contact your provider's office and request a password reset email. Deliver quality care more easily with support that helps improve your clinical efficiency and financial performance. The athenaPatient app currently includes some of these capabilities, with more to be added as we continue to develop the app. We're using athenahealth to help you access your health information for different doctors' offices with just one email and password. Were improving healthcare for physicians and patients alike. Initially, athenaPatient will offer a convenient mobile solution for staying engaged with your care team(s) and managing your health. You will be notified if your Patient Portal service is discontinued. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law. You can ask us not to use or share certain health information for treatment, payment, or our operations. Why doesn't anything happen when I click on a medical form? Our easy-to-use, integrated suite of products and services can help accelerate your entire revenue cycle and maximize your financial outcomes. Where did they go? Reduce the amount of time and effort required to manage your patient population with our robust patient engagement product. Get the visibility and support you need to grow. If you use the Portal to access or share data with websites, applications, platforms, services, solutions or portals of any third parties (including, but not limited to, any other patient portals offered by any healthcare provider(s)) (each, a Third Party Platform), the privacy policies and terms of such other Services and Third Party Platforms will apply to your use of such Third Party Platform(s). The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. How do I set up access to view healthcare information for my family members or others I provide care for via the athenaPatient app? If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. The personally identifiable information you provide is maintained by us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Contact Us Customer | athenahealth The Patient Portal is an online service that provides patients secure access to their health information. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider. If you receive a message that your provider is not yet enabled to use athenaPatient, you can click the Take me to my portal button, which will open a browser window on your mobile device with your Portal Locator loaded. When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). usually in ways that contribute to the public good, such as public health and research. Patient Portal is a communication service offered as a convenience to our patients. | athenahealth If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. trouble logging in, password assistance, access to family members information etc.) Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. You cannot permanently delete sent or archived messages. Athenahealth - Patient Portal See how we can help you coordinate care and engage patients wherever your organization falls on the risk spectrum. How soon can I expect a response from my provider? When you click the. Your provider's office will make every effort to respond to your messages within a timely manner. You may have access to view information for family members or others you care for if their provider is enabled for the athenaPatient app. While you may receive email messages notifying you of new messages in your Patient Portal Inbox, these emails will not contain any personal health information. For the best experience when using our site, please update to the latest version. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. Watch this brief overview to find out how to register for access to your patient portal and learn about the features you'll be able to take advantage of, like test results, scheduling and bill payment. You will be notified if your Patient Portal service is discontinued. For iOS devices: athenaPatient requires OS versions 15.x or above. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. The personally identifiable information you provide is maintained by us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. that you are authorized to address the patient's billing matters. Current technology that balances capability with delight. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. Improve clinical efficiency and financial performance with comprehensive support that scales as your needs evolve. From there, you will see an option labeled Linked Portal Accounts. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Ive logged into athenaPatient, but it says my provider isnt supported yet. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal.
athenahealth patient portal login
