no thanks. On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. The item cant be unbranded, and we may not accept the brand. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. No problem. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Want to give someone something unique this holiday season? We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Hopefully the quality is worth it. I'm hoping that the bag I've purchased is from a none smoking home. Tradesy Reviews | Read Customer Service Reviews of tradesy.com - Trustpilot So if the wedding dress doesn't fit, for example, the buyer is out of luck. My merchandise was treated as if its their own. Hi James,We recently reviewed your feedback and wanted to follow up with you. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. All orders on Vestiaire will use their prepaid label shipping option. Tradesy Restricted Items: Keep These Off Your List. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. An easy-to-use and user-friendly mobile app and online platform. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. anywho. They have stolen money that is mine. tradesy return policy for sellers - heysriplantations.com Thanks! The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. not a big savings but something. They take your money and don't give it to you. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. It was easy to place the order, the shoes came in as promised. It also provides phone and email support. Help Center - Vestiaire Collective I Love shopping on Tradesy. So basically you on your own if someone makes a return . We'll see what happens. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! The seller was professionally quick with their services. Why/how this company is still in business is beyond me. It was overall a great experience! Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Many thanks! It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Don't put your stuff on this site. No explanation why, nor when I can expect my property back. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Any item priced below $100 USD has a fixed selling fee of $12 USD. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Talk about what services you provide. I Love shopping on Tradesy. Everything went to expectation. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. I got this Jay Godfrey dress in red for $30 and I love it. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Tradesy Review: Better than eBay or Poshmark for Selling Your - Paypant Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. I had to call multiple times asking wheres my money! I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. We were blown away. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. They were well-packaged and beautiful. You can choose to disable the option to make an offer on an individual item or your entire closet. I stumbled across Tradesy and bought two YSL bags. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. The Nice BB is beautiful. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is one of my favorite dresses. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! Im like WHAT? When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Can You Pay Off a credit card with another Credit card? Wish the sellers would provide more details of items for sale as some listings are bare minimum. Horrible experience. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). I have used you guys in the pass, Great Customer Service. The sellers used to be able to keep their earnings. Very good. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. To clarify, our team has actually been working remotely as we no longer have a headquarters. To us, your feedback is everything, wed love to hear from you. 19.8% commission is higher compared to competitors, and it increases quite too often. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. ThredUp Review: Is It A Good Option To Sell Clothes? The high costs and slow pay earned Tradesy a substandard Husl$score. 2023 Trustpilot, Inc. All rights reserved. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. I'll never purchase anything from this scam company. tradesy return policy for sellers. that I bought because they are all FAKE . I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. We want to do anything we can to make each experience worthy of your best possible rating!
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