Couldn't have asked for more. The lady told me that they lowered the price to keep only the email address to the $7.95. You can have a career that gives the flexibility and independence to achieve your goals, while having the security of a large company that provides supplemental insurance . *Please note we only publish reviews that are: helpful, relevant, and specific. 1001 SW F Ave. Lawton, OK 73501 (866) 700-4545 . Requirements : Stellar customer service skills. Disclaimer: All trademarks remain the property of their respective owners, and So, with the compounded risk of customers churning in favor of more affordable competitors or due to missed expectations, it's more important than ever for before sales and customer service to work together to achieve better alignment and communication in their shared missions to acquire and retain customers. You agree in the event one of our payment processors experiences a data breach affecting your information through no fault of Prodigy, Prodigy will in no way be responsible or liable to you for any such breach. I also contested the charges. You agree not to access or use Prodigy or any Prodigy Services for any purpose that is illegal or beyond the scope of the Services intended use (in Prodigys sole judgment). Sorry, we're unable to confirm Prodigi is available at this address. If there is a dispute between participants on any part of the Services subject to this Agreement, or between Users and any third party, you understand and agree Prodigy has no interest therein and is under no obligation to become involved.. Please call a representative at (304) 777-4444 to confirm. We use industry-standard SSL encryption when collecting or transferring your information. Download and upload throughput are the primary indicators of Internet performance. to Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these photosensitive epileptic seizures while playing video games.You and your Students should immediately stop playing and consult a doctor if you or they experience any symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. We have several research studies indicating that use of Prodigy Math can correlate with academic and attitudinal outcomes. In addition, Prodigy has been granted the iKeepSafe Privacy California Student Badge, signifying our Services have been reviewed and approved for having reasonable policies and practices surrounding the processing of personal information from children consistent with each of the following program guidelines: Information collected through the Services may be transferred, stored and processed in Canada and the United States or any other country where we, or affiliates, or our processors maintain offices, which may not provide the same level of protection for your personal information as your country, state, or province of residence, in which case it will be subject to and may be available to the government under the laws of that jurisdiction, including law enforcement, regulatory, and national security authorities.. Download speeds up to: You may cancel your subscription and avoid future billing online via your Parent or Teacher account, by contacting our customer support team at the contact information below, or, if you purchased your subscription through a third-party app store, through the respective app store settings. Our professionally trained Customer Care team is available Monday through Friday 8:30AM - 5:30PM ET. DO NOT ENROLL, By Kenneth Douglas Miller If you submit any information relating to other people in connection with your use of the Services, you represent that you have the authority to do so and you permit Prodigy to use and share the information in accordance with this Privacy Policy. When I called the number listed in my email, it was ATT - like I would call about my home phone service. hrtroubleshooter. This Agreement is not assignable, transferable or sublicensable by you except with Companys prior written consent. This includes information used to deliver interest-based advertising to Parent and Teacher Users, including advertising for our Services, when those Users visit third-party websites, and provide us with statistics about the effectiveness of our advertising on third-party websites. Models and delivers a distinctive and delightful customer experience.Registers sales on assignedSee this and similar jobs on LinkedIn. Subscribe to the Service Blog below. And it just keeps charging me. This helps your team capitalize on a potential sale while still maintaining a customer-first approach. I just received a message telling me "Your Classic version of prodigy Yahoo! BroadbandNow Internet Availability By City & State. I then obtained the password and sent them another email but still NOTHING! This is very upsetting and I will contact the Better Business Bureau if I continue to get silence in our efforts to cancel. Have spent over 4 hours on phone with no resolve. That number is 1-866-410-2604. Select Memberships. For example, the shoe-delivery brand, Zappos, uses recorded customer support calls for its advertising. The game will not teach new skills, but will review previously learned skills. This Agreement shall remain in full force and effect until terminated by Prodigy. Regardless I did contact them and ask them to call me if they needed further info and they did not. Link doesnt work websites suggests? However, this game shamelessly markets to its players to push a monthly or annual membership. All of this information may be collected through use of cookies, which are small text files that the Services save on your computer using your web browser and access when you return, and other similar technologies, like pixel tags, which are pieces of code placed on a web page that can collect information about whether a User has been to a certain web page or clicked on a specific advertisement. Email us The Childrens Online Privacy Protection Act, The Family Education Rights and Protection Act. Where you have instructed us to, for example to support inquiries either at your direction or with your informed consent. to get started. 1/28/13 dialed 866-435-3264 and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! You will not impersonate a Company employee, or any other person, or falsely state or otherwise misrepresent your affiliation with any person or entity. You will not be charged more than the amount of the fees for the Service(s) you have purchased.. Share your experience to help other users. Customer service reps, meanwhile, should document their interactions with customers to help them keep track of the different conversations and emails taking place over the course of their day, and in order to make it transparent across their team in case they need to collaborate with other specialists to solve customer issues. If they could dial back the consumerism and the constant pressure - on Children - to get a membership this would be an excellent game. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. Went there and all looks like it should work out fine. Salary information comes from 75 data points collected directly from employees . Are you a current or former Prodigi customer But if the salesperson has concerns that a customer might back out of the deal, or that pricing changes might be a huge roadblock that will risk the customer churning, the sooner the customer service rep is made aware, the sooner they can address misaligned expectations to salvage the relationship. Whether Prodigi is your internet provider or you use a different provider, the speed SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. If you are a Prodigy Math Game customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prodigy Math Game. I have canceled this charge with my bank. Sales teams use testimonials like these to improve your brands credibility and advertise the effectiveness of your customer service team. We process personal information on the following legal bases: Note, the information we collect may be transferred, stored and processed in Canada and the United States or any other country where we or our processors maintain offices. For information about Prodigys treatment of personal information, please review our currentPrivacy Policy, which is hereby incorporated by reference.. With passionate and top-rated Universal and Disney travel agents, The Park Prodigy is recognized as a top performer in the travel industry, and was recently awarded one of the fastest growing online travel agencies in the country by Travel Quest Network. For consumers residing in Quebec: All subscriptions are offered for an indeterminate term. Salespeople should continue to maintain a relationship with customers to better align and communicate with their customer service colleagues, but also just to be a nice person your customer loves hearing from and connecting with on social media. When a Teacher creates a Champions Club account, the User provides their full name, email address and a password for their account. I have a decade-old prodigy.net email account that was eventually adopted by AT&T and Yahoo!. The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. I never heard back or received a refund for the $79.45 for the 2nd year. Teacher Users or Teachers (a teacher, administrator, or other school official that opens a teacher account to use the Services, including those with the ability to add Student User accounts). Note, Prodigy does NOT directly store credit card information all credit card information and transactions are stored by our third-party payment providers,such as Stripe or the app store through which you purchased our membership., Teacher Users, which includes other school officials such as school or district administrators, are asked to provide personal information when registering for a Prodigy Teacher Account, such as first and last name, email address, telephone number, a password for their account, school, school district, grade level, and/or curriculum (e.g., Common Core Math Standards)., Users with Teacher Accounts may also become eligible to join the Prodigy Champions Club. Add a personal touch. Loyal customers are happy customers who, in addition to liking your product or service, also love your brand. Business Profile. issues with your router, call Prodigi customer service directly for assistance. If you have any questions, complaints, or claims with respect to the Services, you may contact us at privacy@prodigygame.com, by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655. 8 templates to help your new customers use your product or service. You can protect against unauthorized account access by selecting and protecting passwords appropriately, including using unique, multi-character passwords, ensuring devices are only accessed by those authorized to use them and taking care to sign out of online accounts (not just Prodigy, but all online accounts) after you or your Student Users are finished using them. Register to secure your . High levels of personal energy, honesty, empathy, and self-motivation. -Please get rid of membership-. When registering with Prodigy, Parent Users are asked to provide personal information, including but not limited to their first and last name, email address, and a password for their account. Use the zip search and check with Prodigi directly to verify availability. First, it visualizes a real Zappos support interaction for the customer. The Teacher may also voluntarily provide their job title, school name, country, and a profile photo in order to allow them to maintain a more detailed profile., As Students play Prodigy Games or use other Prodigy Services, we collect information on the features they interact with, math or language skills they encounter, and questions answered (Performance Data). To communicate with Parents and Teachers regarding your account, including providing information about changes to the Terms of Use, updates regarding our services, security alerts, communication about your linked Students progress or account, or responses to customer support questions. For all other Users: This Agreement shall be governed by and construed in accordance with the laws of the state of Delaware without regard to its conflict of laws principles.. New to the AT&T Community? In the course of using the Services, you and other Users may provide content to us, excluding User personally identifying information, which may be used by Prodigy to help support and provide the Services (User Content). By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, The student then selects a fictional avatar name and appearance from a list of options (e.g., Billy Summerwalker), which are the only ways that users are differentiated within the Game, although these avatar names and appearances are not unique (i.e., there can be multiple Users who choose the name Billy Summerwalker).. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. With Prodigy Math Game, players explore new You will also be able to continue to use the parts of the Services that do not require a paid subscription. In case you opt to cancel your Prodigy subscription through the company's website, you will need to follow certain steps. Also, the apps rubbing it in my kids faces that they are non members after every. For Users residing in Quebec: This Agreement shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to the conflict of laws provisions thereof. Because customer service reps will communicate with customers more frequently and spend more time analyzing their activities using a product or service once they've closed, they will be the ideal person to identify opportunities to upsell and cross-sell new products and features to them. To measure a Students progress and performance and provide associated reports to Parent and Teacher Users. Enter your zip code below to see if internet from Prodigi is available in your area. Amendments. This regular feedback is key to ensuring that sales and customer service teams are working toward the same goal, and that salespeople aren't closing bad-fit customers that end up churning a few months later. This creates long-term customer satisfaction and generates word-of-mouth referrals for potential leads. A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may appear in video games or other online activities. Users must use the Services subject to and in compliance with this Agreement and all applicable local, provincial, state, national and international laws, rules and regulations. Because we understand and respect the trust placed in us to properly protect your information, Prodigy takes great care to maintain commercially reasonable standards of data security and protection, and continues to implement those measures for our infrastructure where User information is stored. Posted 5:42:00 PM. To assess and improve the products and services and its educational content, and to improve the user experience. Nature, Limitations, and Location of Alternative Dispute Resolution. THE INDUSTRY'S FIRST SOLE SOURCE VENDOR FOR, Setup accounts or deposit money for communications, Purchase items or deposit money into a trust account, Prodigy develops custom software solutions tailored to the specific needs of correctional facilities, Modern, Secure, Inmate Voice, Text and Electronic Messages on the industry's first converged communications platform, Stay in touch with loved ones without the hassle and expense of travel with Prodigy Secure Web Based Video Visitation and Video Calling, Trust Accounting, Payment Solutions and Integrated technology designed to streamline operations. Then, they can give their colleague in sales a heads up to close the deal. By using the Services, you agree that you will not conduct, conspire to, participate or otherwise engage in fraudulent, abusive, or otherwise illegal activity and that any such activity will be grounds for termination of your right to access or use the Services. 7. I would like a refund. This is a repost from another topic title but the info was so hard to find I thought I would spread it around. You can choose to stop receiving marketing emails from us by following the instructions contained in these emails., To deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. Thank you, In 1997 Prodigy became an ISP, while still maintaining the online service aspect, much like AOL does today. Is there something that can be done to help him proceed in the game? Company may transfer, assign or delegate this Agreement and its rights and obligations without consent. By accepting our use of cookies, your data will be aggregated with all other user data. Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. You will not use the Services for any unlawful purpose or that is not in accordance with this Agreement. (Note: I access the internet via Comcast, so I don't really need AT&T internet.). If you need guidance on schools, visas or funding - and you're curious to learn about life as an international student - we have a line-up of webinars to help! Prodigi is available at this address. My child does not have prodigy. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless I understand that consent is not a condition of purchase. (I do wish it did more to explain how they came up with the correct answers.) There has also been glitches in his account. You may terminate your use of the Services at any time. Prevent apps from taking your money without permission. Prodigy is committed to only collecting from Student Users of Prodigys games, such as Prodigy Math and Prodigy English (Game or Games), the information needed to individualize the students learning, enable progress monitoring for parents and teachers, and optimize the Game experience.. Prodigy does not permit third-party advertising in our Games, and Prodigy does not sell, lease, or otherwise trade for value any personal information of Student Users. Student User information is only used to provide and improve our services. You can try any of the methods below to contact Prodigy Math Game. All rights reserved. Our mission is to provide quality products, free/fast shipping, and a superior customer service experience. Any dispute arising from or relating to the subject matter or this Agreement shall be finally settled by arbitration in Toronto, Ontario, using the English language in accordance with the Arbitration Act of Ontario. To the fullest extent permitted by applicable law, Prodigy may amend, in whole or in part, the following sections of these Terms: (i) Amendments, (ii) User accounts, (iii) Use of the services, (iv) Prohibited Conduct, (v) Acceptable use and code of conduct, (vi) Fees, payment and renewing subscriptions, (vii) Prodigy content and intellectual property rights, (viii) Important health warning about photosensitive seizures, (ix) Privacy, (x) Advertising, (xi) Third-party services, (xii) Governing law, (xiii) Arbitration and dispute resolution; class action waiver (xiv) Indemnity, (xv) Warranty disclaimer, (xvi) Limitation of liability, (xvii) Termination, (xviii) Miscellaneous, (xix) Contact. PO Box 481928. If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. Headings for each section have been included above for your convenience, but such headings do not have any legal meaning, and may not accurately reflect the content of the provisions they precede. can show key statistics about your internet connection. Also, while I was on the phone with the dialup billing people at 2598, I asked for a tech support number for prodigy accounts. 224 likes. Welcome to Prodigy Correctional Services THE INDUSTRY'S FIRST SOLE SOURCE VENDOR FOR INMATE TELEPHONES COMMISSARY SECURE VIDEO COMMUNICATION Prodigy Services Phones, Video and Messaging Phones, Video and Messaging Phones, Video and Messaging Setup accounts or deposit money for communications deposit for communication Commissary Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. 500 Mbps. Nothing herein shall be construed as consent by Prodigy to the jurisdiction of any court regarding claims unrelated to the use of the Services or this Agreement. The types of information we collect varies depending on the type of User who engages the Services, including: A Student User account can be linked to one or more Parent Users or Teacher Users in order to facilitate a continuous learning journey for that Student User both in and outside of the classroom. Pulling issues faced by users like you is a good way to draw attention of Prodigy Math Game to your problem using the strength of crowds. As far as motivating children to practice math skills, this game is on top. You will not bully, intimidate, or harass, any User or use the Services in any manner that is threatening, abusive, violent, or harmful to any person or entity. This contract is canceled, without further formality, upon the sending of the form or notice. When you have great customer service, customer interactions are often very memorable. For confidentiality purposes, information about a Student is only provided to a Parent and/or Teacher linked to that Students account. You need to upgrade now." I am locked out. Sometimes, they have to redo the same challenge 3-4 days in a row because screen time ran out, and/or the game locked them out suddenly. Specifically, you agree that you will not (i) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other User; (ii) use the Services to violate computer or network security measures, transfer or store illegal material (including threatening or obscene material), or engage in any kind of illegal activity; (iii) use any automated or non-automated system, including but not limited to spiders, robots, offline readers, scrapers, etc., to copy, distribute, disclose, or access the Services, interfere with the proper working of the Services or place an unreasonable load on the Services infrastructure; (iv) run or activate Maillist, Listserv, or any form of auto-responder or spam on the Services; (v) attempt to interfere with or decipher any transmissions to or from the servers running the Services; (vi) transmit any malicious software agents through the Services; (vii) use the Services for any commercial solicitation purposes; (viii) interfere with the proper working of the Services; (ix) bypass the measures used by Prodigy to prevent or restrict access to the Services. The consumer may cancel this contract at any time by sending the form available here or another notice in writing for that purpose to the merchant. Prodigy will handle the institutions personally identifiable information in accordance with the Access, correction, or deletion of information section of the Privacy Policy.. In this blog post, we'll review the ways sales and customer service teams need to align -- and which team is responsible for which part of that alignment. It's important to choose the right opportunity to offer an upsell or cross-sell so salespeople don't come across as pushy -- instead, these offers should be perceived by the customer as helpful and relevant to them. Please visit https://forums.att.com/t5/Email-Internet-Security/Cancel-dial-up-service-and-keep-email-address-active-open-portal/m-p/3925870#M19164 for more information on keeping your email after cancelling service! Hacking or harming the Services is prohibited. If the consumer cancels this contract after the merchant has begun the performance of their principal obligation, the consumer must pay only: (a) the price of the services rendered to the consumer, computed on the basis of the rate stipulated in the contract; and. 1 person likes this 1 person follows this prodigygroup1970@gmail.com Retail Company Photos See all Shop See all 4-Cube Storage Organizer Bench, Rustic Gray $139.00 To return your product, you should mail your product to: Prodigy Disc. Going on 7 days with no email. the public utilities commission (puc) gives consumers the opportunity to file informal complaints about problems with the communications services that the puc regulates. Money Transfers. I want you to stop charging my account. You hereby release Company from all claims, damages, losses or liabilities related to your use of the Services or the Prodigy Content.. Sales & Marketing: Prodigy Payment Systems hires independent sales agents and has received a high number of complaints about its sales practices. At first they credited my account but then Prodigy sent them pages and pages of their terms and said cancellation had to be in writing but I have been unable to find where it said that. We use all User information we collect for the following purposes: From the information collected through the Services, Prodigy may create de-identified or aggregated data. Yep..thats right, I spin the wheels waiting to get the aquarium house furniture item or one of the sparkle pets. If the Student is linked to a Parent or other Teacher, we will retain the link to the Parent or other Teacher to allow them to continue to oversee the Students use of that account. I tried to buy one but the membership made me NOT get one, all though I looked through the hamsters section and at least I could get ONE. Customer success is a proactive function of customer service. I was charged for the purchase but I cannot get ahold of anyone in customer service to cancel. Your real card info stays hidden. In resolving the Dispute, the arbitrator will consider applicable law, the provisions of this Agreement, and any facts based upon the record and no other basis, and will issue a reasoned decision. In certain circumstances, we may decline or limit the scope of our compliance with your request, particularly where we are unable to verify your identity or locate your information, or as permitted by law., If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. your assets for marketing use. The Park Prodigy takes pride in providing exceptional customer service to consumers. Both charges were $9.95. I am so glad I found it I will definitely use the service again if needed. If you have any questions, send an email to info@broadbandnow.com. The first time I requested the cancellation I did not have the password for the account but I sent the name & email for the account along with my phone number and ask them to call me if they needed further information - NO CALL BACK! We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Contact Prodigy Diabetes Care for more information. The Services and all content, features and functionality are intended solely for the personal, non-commercial use by our Users and may only be used in accordance with this Agreement. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. Please contact me Joanna Johnstone at 630-269-9780. We will respond to your inquiry in a timely manner. We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). We collect information about Student Users when the Student creates an account directly with us or when the Student User account is created by a Parent or Teacher. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. Select log in. 1. As noted above, Prodigy processes personal information consistent with our disclosures in this Privacy Policy. In this Agreement, you refers to a User of the Services (as defined below). These advertisements are first-party and contextual: that is, advertisements are only for Prodigys Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Prodigy game or on similar factors that apply to all Student Users.
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