Our rating of caring was good overall. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. the service is performing badly and we've taken enforcement action against the provider of the service. Published The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Patient Experience Team. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. This affected the safety and management of patients. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. Diamond also services this route every 20 minutes. Only a small proportion relates to the emergency department itself. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. DY1 2HQ, Posted via We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. During 19/20 there were three CQUINs for SDEC. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Let's make care better together. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. nhs.uk It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Russian minister laughed at for Ukraine war claims. Outpatient services are also provided at the Corbett and Guest hospitals. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. 8 June 2012. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Dudley If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. One staff member said, "I am proud to be working for this trust.". 15 March 2011, In 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Video messages to our community from our Physicians and our Staff. Call our main line for general inquiries. we have taken enforcement action. Patient Experience Team. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. It is great to hear that you received excellent care and treatment in AMU and Ward A2. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. B71 4HJ. West Bromwich, WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. I could not fault staff, very professional, and polite, a credit to your hospital. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Suspended ratings are being reviewed by us and will be published soon. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. the service is performing badly and we've taken enforcement action against the provider of the service. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. 2023 Russell Medical. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, ADVERTISEMENT: Services or products are not endorsed by the Trust. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Russells Hall Hospital 5 years ago. 30 July 2013, We found that people received care that met their needs. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. 27 July 2018. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Information was available for people to read if they chose to. Click here for the news and events happening at Russell Medical. 3 December 2014. They really invested time in me and understanding me. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. This review has been completed in response to the trust confirming that they were now compliant with this standard. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The hospital states this is the largest donation in Russell Medicals history. We are pleased to hear that you were impressed with the care and treatment you received with us. the service is performing exceptionally well. We found that arrangements were in place to ensure that medicines were managed safely. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them At least one standard in this area was not being met when we inspected the service and The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. We are continuing to monitor progress against these. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Such a lovely Dr and an asset to the hospital. Your staff could not have been more professional or efficient. Russells Hall Hospital The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. You canread more about our cookies before you choose. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. These clinics provide patients with the opportunity to be reviewed by a senior doctor. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. I felt really listened too when I was at my worst and feeling hopeless. Our rating of well led was requires improvement overall. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Dudley We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We are thrilled to hear that staff were proffesional and efficient. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Russells Hall Hospital The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. 2023 Russell Medical. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. For Covid-19 Test Results or Patient Portal registration please call the number below. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Almost 12% of people coming to A&E received no treatment, just advice. Some patients with suspected sepsis were still not being identified or managed appropriately. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. We don't rate every type of service. the service is performing well and meeting our expectations. Since the last review, we have continued to monitor the trust and progress against their action plan. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. The numbers of reporting radiographers available could not meet the reporting demands of the service. I wouldnt hesitate to re commended Russells Hall to give birth in. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. No rating/under appeal/rating suspended I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. skip navigation The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Every member of staff I encountered was friendly professional and put me at ease. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. People could not always access services when they needed. You can search by name or top speciality. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. I was induced after the consultant identified a large amount of fluid around my baby. Pensnett Road, Dudley, West Midlands, DY1 2HQ. Creating a new NHS England: NHS Digital and NHS England have now merged. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. - we'll pass your stories to the people in health and social care who can make a difference. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Medical secretaries: Bev/Ruth (ext. Patient Experience Team. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. Russells Hall Hospital 3 years ago. Some improvement in patient flow through the ambulance triage assessment area were seen. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. We were confident that these could be achieved quickly.Key findings related to the following: Published Cant fault the staff and the service. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. Guest hospital is a satellite hospital which offers additional outpatient facilities. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. Suspended ratings are being reviewed by us and will be published soon. These send information about how our site is used to a service called Google Analytics. Staff we spoke with did not realise this. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. We spoke with 44 people who were using the service or their relatives. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Browser Support Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. I visited out of hours yesterday after phoning 111 and being advised to. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Read about our approach to external linking. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Patient Experience Team. The hospital trust said concerns related to Mitie's offices. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. (Purple), High Care records were still not always written and managed in a way that kept patients safe. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Paediatrics and Gynaecology etc. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Care records were not always written and managed in a way that kept patients safe. There's no need for the service to take further action. Published AEC was well run and escalated patients that they couldnt manage. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. Mill House Coffee is []. financial benefits and cost savings for hospitals, and often for patients too. This was particularly evident in the category of adult majors. - we'll pass your stories to the people in health and social care who can make a difference. 111 service advised me all the information I had given them about my symptoms etc. aec russells hall hospital. Copyright 2021 WSFA 12 News. Can Nigeria's election result be overturned? Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published [Very happy with 'Staff attitude'] Russells Hall Hospital Accident and emergency Our rating of services stayed the same. We use this information to improve our site. Visit https://www.careopinion.org.uk I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. the service isn't performing as well as it should and we have told the service how it must improve. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. 28 March 2013. In AMU, you will also be reviewed by therapy services if necessary. "We are working closely with HSE in relation to this matter.". WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Staff were not always using clinical judgement alongside NEWS scoring criteria. The complaints were analysed to look at trends, for changes to be implemented. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Let us know if this is OK. Well use a cookie to save your choice.
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