WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). All Rights Reserved. Within nine months of my arrival at StubHub, thats exactly what happened. StubHub Personally, though, I found it disappointing. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. WebStubHub's Field Operations. WebNYC Flagship Office - Stubhub. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Thanks for your message we aim to get back to you within 24 hours. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. In 2018 and 2019, eBay faced mounting pressure from shareholders. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Field Operations and Last Minute Services. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations The ticket service changed its refunds policy just as the COVID-19 pandemic was picking It was time for me to choose possibility once again. Lots of answers to questions are in our FAQ. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. The transaction, subject to customary closing conditions, is expected to close in mid-2016. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. StubHub Email Format | stubhub.com Emails - RocketReach It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. StubHub StubHub StubHub - Elliott Report Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Published and reprinted by permission of Houghton Mifflin Harcourt. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Arnaud Collin Global Head of Marketing. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? StubHub was a brand I knew and loved. Built In is the online community for startups and tech companies. StubHub Corporate StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Fax Number: 1 Join the list. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Ticketbis makes it easy for users to attend events all over the world. WebHow To Contact StubHub Corporate Office Headquarters. WebGet in touch with us today! Email Address. She has a successful track record scaling and growing businesses internationally. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. How to Contact StubHub: Customer Service for Buyers and Sellers Evaluating all of these factors, I agreed to join the company. StubHub is an eBay company (EBAY). And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Joo Almeida D'Ea Head of Integration Office. Come join us to plan your next live event experience! StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Does StubHub have live chat? Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci It's often the quickest way to sort something out. Founder oftheBoardlist, Former President ofStubHub at. Our RSS feed includes all eBay news articles published on this website. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. StubHub will send you an email with instructions on how to claim your refund or credit. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Office StubHub - Wikipedia The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebStubHub has 21 current employee profiles, including Founder Eric Baker. I ordered tickets but can't view them online even with the access code. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email By using our site, you agree to our. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. How do I get my tickets back if they didn't sell? eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. We'll do our best to get back to you in the next 24 hours. The implications for my own role at StubHub were uncertain. StubHub Singh Cassidy will be based in StubHubs San Francisco headquarters. Alternatively, you can send us an email at Picking up your tickets at one of our Last Minute Service Centres? Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. President of StubHub When Covid As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Oscar Ferruz Director of Supply, Primary and Operations. To subscribe, click on the button below and copy the URL into an RSS reader. form" and let us know how we can help you. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. eBay Completes the Acquisition of Ticketbis Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. It With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. 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We use cookies to make wikiHow great. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. StubHub Will His AI Plans Be Any Different? Search through past posts using the search bar at the top of the forum page. StubHub corporate office address : StubHub Buy sports, concert and theater tickets on StubHub! NYC Flagship Office - Stubhub. Corporate Phone Number: 1-415-222-8400. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. the exact pickup location and times. This article was co-authored by wikiHow staff writer. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. StubHub is an eBay company (NASDAQ: EBAY). stubhub inc. Contacting StubHub While StubHub does not offer live chat, they do have a phone Check out, All tip submissions are carefully reviewed before being published. Read on to get the help you need to contact StubHub. The Company offers tickets for live sports, music, and theatre events. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Musk Made a Mess at Twitter. How do I contact? Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Terms of the deal are not being disclosed. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Enjoy! StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. The more I learned about StubHub, the more excited I became. We'll do our best to get back to you in the next 24 I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Its possible that someone with an identical problem has posted for help before. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Every order is 100% guaranteed. Surviving wasnt easy. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. In March, the entertainment industry crashed. Jeff Zwelling TBD. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. WebStubhub, Inc. operates as an entertainment ticket agency. We would be the company acquired, not the ones doing the acquiring. StubHub will refund your money if an event is cancelled or moved. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real Copyright 2021 by Sukhinder Singh Cassidy. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. % of people told us that this article helped them. Stubhub serves customers worldwide. Somehow, Id have to navigate us through it. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Enjoying This Built In Excerpt? To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. StubHub My Secret to the Success of Amazon? Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Being OK With Spectacular Failure. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? 2697 Lakeville Rd. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. He was thrilled to be buying his old company back fourteen years after hed left it. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. San Francisco, CA 94105 USA. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. AtStubHub, our mission is simple: help fans find fun. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Pro tip: Each number appears to go to a different department. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. StubHub Email During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Founded in 2,000 and with presence in over 40 Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Personally, though, I found it disappointing. Then came the coconut, an event none of us could have predicted. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Find contact information here. WebOUR PARTNERS. In 2017, eBay enabled $88 billion of gross merchandise volume. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). WebSend us a message. Alternatively, Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S By signing up you are agreeing to receive emails according to our privacy policy. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. StubHub: Employee Directory | ZoomInfo.com Buy sports, concert and theatre tickets on StubHub! Buy Sukhinders Book! Olivier Ropars Vice President & CMO. StubHub Phone, Email, Address, Customer Service The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. 199 Fremont Street, Floor 4. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events.
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