I have a Kenmore Elite Refrigerator model# 25344733102. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. Compressor went out made by LG! Last LG product I ever purchase. That would be LG. Problem Solved: Kenmore Elite refrigerator stopped working They must pay!!!! He determined the compressor is not functioning and needs to be replaced. Sears Kenmore Elite refrigerator is a lemon. Most have 5 or 10-year warranty, but not my model #795.7249.11. I didn't call Sears back and still no response from Kenmore. My fridge barely lasted two years. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Then they kept switching me from one department to another without resolution. Repair finally came. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. The product stopped cooling on April 9, 2020. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. going to cost you $20 in fuel. Kenmore 795 model bottom-freezer refrigerator error codes It's a LEMON! Please help!! Our fridge was no longer cooling on October 22. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). called Sears repair and was told 4 weeks lead time to get a tech to come look at it. After 2 days, the unit was still not cooling. I purchased a LG refrigerator in 2006 and been having problems with it every since. I didn't spend Kenmore Elite money to get an LG but that's a different story. Bought a Sear Kenmore Elite 3 door Counter Depth. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Kenmore 795 model bottom-freezer refrigerator error codes The compressor went bad. Lost a lot of food. I AM LIVID!! I paid $3500 for this refrigerator. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. I finally somehow was able to get an appointment scheduled. My husband can't fix it. I bought my Kenmore elite model 795.75043 last November 2018. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. Used it 3 years. We call Sears to have a service person come out and make the repairs. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. We didn't have him fix it and then read that my compressor has a 10 year warranty. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Kenmore Elite Refrigerator Diagnostic Mode? (Let's Find Out) Here are the most common Kenmore Elite 795 parts that need to be replaced. It was under warrantee with Sears. We, like many, many others have a failed LG French Door refrigerator after just 17 months. Was told there was nothing that they could do. 795.72493.611 was the model number. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. We are out of $5,000.00. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. I can see why now. This is how we found out that the fridge quit working. I bought it in 2017. Kenmore 795.7105 Specs | Find My Specs Sears says Kenmore. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. the problem is not the ice maker because that has been turned off. I am not done yet I want the thing repaired for free my money back. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. LG Refrigerator freezer model number LMXS30776S. Scheduled appt for repair 4/17/20. Rented a small fridge ( 60.00 for 2 weeks). Ridiculous!!! (4 The defect CODE shows on the Refrigerator and Freezer Display. Amazon.com: Water Filter Kenmore Elite 795 Official Kenmore elite refrigerator parts | Sears PartsDirect The fix may be as simple as replacing the light bulb in the refrigerator. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. #2. i purchased a LG double door refrigerator at Home Depot. Compressor went out in under 2 years. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. Unbelievable! numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Sears will only cover the cost of the compressor and not the labor, etc. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Guess how much a new compressor is? I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Aug 16, 2019. 74025. We went ahead and confirmed that date. Now, unplug the refrigerator's plug from the wall outlet. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. I have reported to Maryland States Attorney for consumers. I cannot afford that. LG needs to be investigated thoroughly. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. now the ice maker fan has another error. I have thrown more food away in the past year, limping this thing along. A: Your Kenmore refrigerator should still work. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. I can't pay $500. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. From everyone's comments it sounds like quite a hassle to try to get it repaired. Not sure where to turn. This is freaking pitiful!!! On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. 1 cubic feet capacity, respectively. Thats ridiculous to me. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! I purchased Kenmore Elite refrigerator 2017. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Wow. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. I am guessing it will be $350 on labor based on Sears estimate. I never perchase anything else from Sears or Kenmore/LG. I don't have the money. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Compressor went out 18 months later. Four years later, in July 2021, it completely quit cooling. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. We had to pay $630 for the labor to have it replaced. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. They would not take responsibility and would not put me through to Customer Relations. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Frustrating no accountability. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. 3 years from a fridge. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. I notice this is only for the 3-door models. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. So far 2 1/2 weeks without refrigerator. It's only 3 1/2 years old. Purchased a Kenmore Elite 72483 refrigerator in October 2015. But Kenmore still out them in their frig. Have been having issues with the freezer not keeping things frozen. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Kenmore refrigerator class action over compressor defect dismissed. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. The tech said compressor is bad. This company used to be great and now it is horrible! I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. I worked fine until Sept of 2022 when it stopped cooling. Step 2: Uninstall the Old Compressor. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. She is widowed so her refrigerator does not get used as would a normal size household. What??? New Unit now not working! Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). Someone needs to be held accountable! Please add me if/when a lawsuit comes up. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of.
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