The Inspector may have spoken to you about a Penalty Fare at the time, but if you did not have the means to pay towards this, or refused to do so, the inspector has no option but to make a report of the incident and pass it to the Prosecutions Team to deal with, Alternatively it is at the inspectors discretion how to deal with matters at the time they speak to a passenger, and they may have decided to report the matter instead of offering to sell you a ticket, or offer a penalty fare. For commercial projects please contact [emailprotected]. Registered in England under number: 06574965. Orpington I was beside myself and extremely sorry for my actions and cooperated fully. This includes anyone in first class with a standard class ticket. Thameslink will privately prosecute, in a court of law, offences reported by staff. 17 March 2022. Under the contract, Govia will secure a fixed management fee of 8.8m a year, as well as an additional performance fee of up to 22.9m a year. Yes, you must have a valid ticket or permit to travel before you start your journey. I responded apologising profusely, explaining my version of events, promising never to do it again and saying I would pay costs. Copyright Govia. I want to complain about the way I was dealt with by the revenue protection member of staff who dealt with me. Yes. Maintenance contract for the Bilbao Metro. Samir is generally able to finalise cases within a couple of days of being instructed. Our press office is open from 09:00 to 17:00 Monday to Friday. Sending a cheque or postal order to the payment address on the notice (with the notice included). Checking the address of the Govia Prosecutions Department and the phone numbers provided for the phone payment, the letter seems to be legit, but the lack of names and precise data certifying the amount of the penalty make it look suspicious. Penalty Services is an independent organisation. Charles Horton has been chief executive of Govia Thameslink Railway since September 2014, having previously been managing director of Southeastern. Email: [emailprotected] We will make it clear to persons reported for such offences that the facts will be reported. If you are reported for an offence(s) under the railway byelaws these are classed as matters of strict liability. northern rail penalty fare contact numberwhat are leos attracted to physically The Department for Transport (DfT) has announced that GTR's Emergency Measures Agreement (EMA), which ended on 20 September 2020, has been replaced by an Emergency Recovery Measures Agreement (ERMA). Born and educated in the Netherlands, he first came to the UK in 2003 as Managing Director of Merseyrail. GTR stands for Govia Thameslink Railway, and includes Southern Railway, Thameslink, At around 12:18 hrs on 17 September 2015, the 10:55 hrs service from Cambridge collided with the buffer stops at platform 11 of King's Cross station, London. Sentence was passed by His Honour Judge Jeffrey Pegden sitting at Southwark Crown Court following GTR entering a guilty plea at Westminster Magistrates' Court on 8 . Alison Barrett I feel really scared about this! If your query is regarding anything else please contact us via email gtr.prosecutions@gtrailway.com This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. Why don't you try calling GTR up and ask them? Immigration Govia Thameslink Railway Limited - July 2019 - The UK's biggest train company pleaded guilty to breaching Section 3(1) of the HSWA and was sentenced to pay a fine of 1m following the death of a passenger on the Gatwick Express in August 2016 when his head hit a signal gantry as he leaned out of the train droplight window travelling at . I recieved an initial letter from Govia Thameslink which asked me for my version of events. However, rape prosecutions and convictions are at record lows, domestic abuse is soaring, and last year the number of female homicide victims reached its highest level since 2006. . 08009751052 (For customers with hearing impairments) Address. Shutting down empty train services for depot. Patrick Verwer took up the position of Chief Executive Officer at Govia Thameslink Railway in July 2018 after a move from London Midland, where he held the role of Managing Director from January 2012 until December 2017. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. I'm slightly confused by your comment that "as my phone had died I couldn't pay a fine". The franchise agreement between the Secretary of State for Transport and Govia Thameslink Railway Limited dated 11 June 2014, and subsequent emergency measures and emergency recovery measures. Written appeals should be sent to the address shown on the notice you were given. I applied on a whim and things progressed from there!, Beau Hawkins (Engagement Manager) at GTR (Govia Thameslink Railway) South Croydon. Govia Thameslink Railway is a train operating company, made up of a family of trusted regional brands - Southern, Gatwick Express, Thameslink and Great Northern. DX Number: 30044 Sevenoaks, 2023 Manak Solicitors. We aim to answer calls as quickly as possible with most of them answered within 5 minutes. But also you knew by the end of the day if you passed to the next stage. If a ticket irregularity report is issued, we will advise: Thameslink will privately prosecute, in a court of law, offences reported by staff. NRCoT can be downloaded at www.nationalrail.co.uk. The trains are destined for Thameslink rail routes next year. Ive received a court fine regarding an offence, I knew nothing about the hearing, what do I do next? If the ticket office is closed do I still have to buy a ticket? Through our submissions, we were able to persuade the prosecutor of the exceptional circumstances in the case and secured a settlement for a very relieved client. Fare Evasion, Privacy Policy Offences listed are: giving a false name & address & entering a train without a ticket. I was hesitant to do the apprenticeship at first because of my age I left school over 60 years ago without any qualifications! They said they would be sending a notice of intention to prosecute letter out and I should write down everything I said to her and ask for an out of court settlement. Our client contacted us before he had received a letter from the train company. If you travel on a train without a valid ticket, you will be have to pay the full single fare or full return fare or, if appropriate, a penalty fare for your journey. Act 1974. 03450264700. You must then send a copy of your valid season ticket to the address shown on the penalty fare. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. Don't forget, you can also buy tickets online or via our app before you travel. He started his career in transport at the. Southern's parent company, Govia Thameslink Railway, which was fined 13.4million yesterday (THURS) for poor performance, had offered staff a four-year pay deal worth 23.8 per cent. Here is the payment website: payments.gtrailway.com. 03450264700. govia thameslink prosecutions department. A reform on the way for most of the roles, so you could face changes to your . the pressroom lancaster menu. We have passed this on to our dedicated team. customers, and to show them that were with them along their journey. If you were given a Penalty Fare (Only courts can issues fines) you will have been given a copy of the Penalty Fare Notice at the time with a prefix starting GTREPF or GTRPF, and this contains all the information you need to pay and appeal. You then have 21 days to pay the balance by; Yes. Id never considered a job in HR or mentoring before then, but he said Id be perfect for it and I havent looked back since!, Zoey Hudson We oversee all building and track Station Manager. The average salary for a Director Of Employee Relations is $98,915 per year in Erith (United Kingdom). The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. Details of this can be found at www.btp.police.uk. Im part of a great team and the on-board department as a The company is estimated to receive a maximum annual fee of 31.7m based on the fulfilment of certain performance targets. Remember me Not recommended on shared computers. We have identified core strengths and capabilities that guide our organisational design and reflect the qualities we seek in those who join us on our journey. Govia Thameslink Railway is a train operating company that operates the Thameslink, Southern and Great Northern (TSGN) rail franchise. Prosecution Thameslink will privately prosecute, in a court of law, offences reported by staff. Please do not post any personal information relating to yourself, or employees of Govia Thameslink Railway (GTR) as these comments will not be approved. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. Home - Govia Thameslink Railway We're with you We are the UK's largest railway franchise, operating Southern, Thameslink, Great Northern and Gatwick Express With over 7400 staff, we manage 239 stations and deliver 24% of all passenger rail journeys in the UK Learn more about us Ive received a court pack from you, what do I do next? Any ticket or railcard purchased after commencement of the rail journey will be wholly disregarded as this would not have been valid at the time of inspection. Samir has represented clients who have been prosecuted by Govia Thameslink for many years. It's much more likely you'll be fined." The Inspector may have spoken to you about a Penalty Fare at the time, but if you did not have the means to pay towards this, or refused to do so, the inspector has no option but to make a report of the incident and pass it to the Prosecutions Team to deal with. 07/08/2016: 17/07/2019: 1 million: DB Cargo (UK) Limited A subsidiary of public transport operator Go-Ahead, GTR has been operating this, the UK's largest railway network, since 2014. GTREMG123456789 or 1234567. Discretion given to persons authorised to issue penalty fares can be found within the scheme and contains details including: Staff will be trained in the application of: Some staff are bestowed powers under the Railway Safety Accreditation Scheme (RSAS). Three Bridges, England 4 d. 27K Per Year (Employer Est.) We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. To call him industrious would be an understatement. Govia Thameslink, which runs Southern, Thameslink, Gatwick Express and Great Northern services is currently in discussions with the Department for Transport over its contract which ends in. If you are concerned you may have missed some correspondence, for example if you have moved address, you can e-mail the Prosecutions Team at gtr.prosecutions@gtrailway.com with the details you gave the inspector at the time and the date you made the journey, and we can look into this further for you. I . Web Design & Digital Marketing I havent been treated any differently just because Im a woman I was the only female in my training class but that didnt bother me. Criminal Law We use relevant legislation and powers to ensure that we protect the interest of all our fare paying passengers. The first Class 700 Desiro City Siemens-built train arrived in the UK. Govia Thameslink Railway Limited - July 2019 - The UK's biggest train company pleaded guilty to breaching Section 3(1) of the HSWA and was sentenced to pay a fine of 1m following the death of a passenger on the Gatwick Express in August 2016 when his head hit a signal gantry as he leaned out of the train droplight window travelling at . on the railway is a dream come true., Marc Carless A previous manager told me about a job hed seen advertised for a trainer. Thameslink is a 68-station main-line route running 225 km (140 mi) north to south through London from Bedford to Brighton, serving both London Gatwick Airport and London Luton Airport, with a suburban loop serving Sutton, Mitcham and Wimbledon and on weekdays a suburban line via Catford and . All rights reserved worldwide. If this doesn't work for you do let me, You can continue to use your normal route but please allow extra time to complete your journey. Family Law Terms . Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Since 2015, 24% of all passenger . 2 As part of the Department's responsibility for providing passenger rail services, it is responsible for designing, letting and managing rail franchises. This short guide sets out our revenue protection policies so you can be sure we deal with all of our customers fairly and consistently. No, you must have a valid ticket or permit to travel before you start your journey. Phillips was handed an 18-month prison sentence, also suspended for a year, and ordered to repay 2,600 in compensation. Thameslink will: Operate a penalty fares scheme on its trains and at all of its stations Prosecute criminal fare evasion Prosecute offences under the Railway Byelaws Comply with the Data Protection Act Seek financial compensation for costs and damages incurred Tickets but in a way, youre sort of your own boss, which is nice., Ashley John We are specialists in this area of law and have dealt with prosecutions brought by the major bus and train companies and are familiar with their policies. You are using an out of date browser. Two of Britain's biggest franchises, Govia Thameslink Railway (GTR) and Northern, have seen hundreds of trains cancelled daily, with many more severely delayed, disrupting the lives of hundreds. Carrying out safety checks of the station. Copyright Govia. We will make it clear to persons reported for such offences that the facts will be reported in accordance with our processes. We aim to answer calls as quickly as possible with most of them answered within 5 minutes. Govia Thameslink Railway: Standards 125 International Transport: Environment Protection 126 . Rail contract and ancillary legal documents for Thameslink, Southern and Great Northern (TSGN) railway. . We cannot be responsible for any tickets lost in the post. Reach out to one of our companies directly, if you have a customer query. Its something you can go into at any point in your life and Id recommend it to anyone, its a fantastic industry Phone: 01732 207 207 Staff at Govia Thameslink did not take part in the first wave of industrial action Members voted in favour of action but not enough people took part in the ballot A new vote of members showed an . If you use assistive technology (such as a screen reader) and need a The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. I was very worried about it so they made the process happen as quickly as possible. Im meant to be. Textphone number. Govia Thameslink Railway (GTR) complaints contacts Email Charles Horton (CEO) on charles.horton@gtrailway.com Call Customer Services on 0345 026 4700 Email Customer Services - London Area on enquiries@londontravelwatch.org.uk Email Customer Services - Thameslink on customerservices@thameslinkrailway.com Visit Customer Services Contact Form Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Area Operations Manager, When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn Case Study 1- Our client had an international visa and therefore if they were convicted would have had difficulties in remaining in the country. We were able to quickly work on his case and reached agreement promptly on his matter thus saving him stress and worry about his future. We have to make sure you can buy your ticket at the station (either at the ticket office or from a vending machine) or buy a permit to travel in a reasonable time. Your case reference number, e.g. The new contract is a stepping stone between the former franchise model and the forthcoming Passenger Services Contracts which will be awarded by Great British . Prosecutions Department Eastside Offices King's Cross Railway Station LONDON N1C 4AX If your query is regarding anything else please contact us via email gtr.prosecutions@gtrwailway.com - This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. Ive had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining Govia is a partnership between the We'll monitor and act accordingly. I'd missed the Thameslink train I'd originally intended to take and caught the next . You can find contact details for Govia Thameslink Railway (GTR) above. If your station has only one ticket vending machine, there may also be a permit to travel machine. The company - a joint venture between Go-Ahead . Manak Solicitors, Transfer of Equity: The Process Explained. Telephone: 0330 094 0362. If you get on a train without a ticket or permit you may have to pay a penalty fare. What happens if I don't pay the penalty fare? Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. GTR (Govia Thameslink Railway)'s IT department is led by Aidan Shanahan (Head of Information Technology) | View all 17 employees >>> Rocketreach finds email, phone & social media for 450M+ professionals. Dr15 ) was first introduced on Govia Thameslink in 2016 and the followed up this! They can check these details and will know if the details you give are not correct. The new contract commences on 1 April 2022 and will run until at least 1 . Currently seconded to a new role of Safeguarding of the rail network. All matters of appeal should be made in writing to: Prosecutions Department Employment Law A letter will be sent to you with a Govia Thameslink reference on letterheaded paper. govia thameslink prosecutions department. Govia Thameslink Railway Ltd (GTR) has today been fined 1 million, with 52,267 costs, after being convicted of one offence under the Health and Safety at Work etc. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. The next day I rang the prosecutions department up and apologised again to them and explained. We are a very busy team and it can be a little while before we receive the inspector's reports and process them. If a passenger is reported to our prosecutions department, we will advise: . I was so excited that I didnt even mind it was based 250 miles away from where I lived., Harriet Dee All rights reserved worldwide. Twitter. We suggest you reply to the letter and send your explanation, mitigation, and any relevant documentation to the Prosecutions Team. advert for a trainee driver. Tweet us @SouthernRailUK. If you require a duplicate ticket, this needs to be applied for at your local ticket office or if purchased online via the online provider who issued the ticket. Good place to work, job security , great benefits e.g free travel to work, 75% on other TOC. Thameslink Southern and Great Northern (TSGN) 2014 rail franchise agreement Franchise agreement and ancillary legal documents for Govia Thameslink Railway Limited. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. BR6 0NW They are asking for my side of the story. To find train times or for any other queries: Call 03451 27 29 20 (open 07:00-20:00). Its a big job. In what one campaign group has today described to Inside Croydon as "outrageous news", the Department of Transport is close to handing a six-year rail operator's renewal contract to Govia Thameslink Railway, who run trains through East Croydon, South Croydon . new and with the right team supporting you you cant go wrong!, Vanya Felix I have received a letter offering a settlement outside of court but was expecting a 20 fine as this is the Penalty Fare Value shown on your website? It also operates Thameslink, Great Northern and the Gatwick Express service. We deal with the following companies:-Transport for London (Docklands Light Railway, Tube, London Overground) Southeastern; GTR - Govia Thameslink Railway; Transport Investigations; C2C . Alstom has sold in excess of 850 driverless metros worldwide to date. EXCLUSIVE: Govia Thameslink Railway admits it is in breach of equality law due to insufficient rail staffing In a leaked document revealed today by the Association of British Commuters (ABC), Govia Thameslink Railway (GTR) has admitted that it is in breach of equality law due to insufficient staffing levels across its network. Registered in England under number: 07934306. So were always looking for smart, driven people to join our team. We will be vigorous, effective and consistent in all our dealings with fare evasion and revenue protection activity. Remember me Not recommended on shared computers. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. I followed the main body of the advice, being truthful, apologising profusely, being brief and sticking to the facts and offering to pay out of court. These documents form part of the public register of rail passenger contracts. Most seriously, though, fare evaders prosecuted under the 1889 Act can end up with a criminal record. Govia Thameslink Railway Limited: GTR were fined 1 million after pleading guilty to one offence under the Health and Safety at Work etc. We also use cookies set by other sites to help us deliver content from their services. I feel really scared about this! We believe in operating in a responsible way, serving our passengers and to benefit our communities. 01.07.2022 in hutchison 3g uk limited companies house 0 . learning again., Bob Bryce However, the Govia Prosecutions Department claim that she has to pay a penalty of about 320 pounds because for 3 months she was doing a trip from Zone 3 to Zone 6 changing trains at Zone 2 with a Zone 3 to 6 travel card. Platform/Train Dispatch, If youve always had an interest in rail, or maybe youre just curious to find out what working in the railway might look like, GTR is the operator to go for. When stopped by Govia Thameslink, the inspector will take your name, address, and confirm your date of birth. What happens if I forget my Season ticket or photocard?
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