Sorry to hear that. Too many people like you are being hounded for doing no more than the right thing. Thank you Pete, How do I go about appealing. I have an auto top up account on my own vehicle, but didnt know I had to pay for hire vehicles. When paying on-line you have to confirm the terms and conditions. This is a return to the days of King John. There is no stopping place near any signs relating to payment, where a driver can safely stop and write down whatever information is given about means of payment. This will depend on your circumstances and will be discussed at the earliest opportunity by the financial product provider. I paid online in advance of a return crossing (2 journeys) cost 5 via the gov website. click on Start Now button Leaving this until you get to the airport could result in it getting forgotten as you battle your way through a busy terminal and queue-clogged check-in procedure.Pay in advance here. I am so angry at myself, I want to pay it online, but it will make no difference now. Payment can be made online, by phone, post or at retail outlets. If so, you should be fine for both trips. It seems ridiculous you can be fining people nearly 5 months after the offence. People cannot travel without the stress of thinking, will I get a congestion charge, a toll charge, parking ticket, overtime parking ticket etc. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Stress is a major downer on your immune system, take care of yourself. I can only hope and pray. Hi, Optional legal consultation See our section on appeals above. How do i deal with this situation? Dart Charge Penalty Charge Notice - Can You Appeal It? The government removed the toll booths to prevent bottlenecks from building up. I didnt open an account just made a one-off payment. The one time I travel over the crossing in May I see no signs about paying a toll and now my friend whose address I use for my UK car emails me to say I have a fine! What is the problem with changing address?? Have you forgotten something? Certain types of finance are not regulated, such as bridging loans. Many thanks for your help Pete, Ill give it a try. I live up north too and there are 10 in my area so no excuses. After this I completely forgot about not paying, I have just remembered. They calculate 5 days for delivery at the most ( receipt by the 10th, which is out of the question ), which made the reduced penalty payable by the 24th too late when I got back home on the 29th. 105 to go through the Dartford tunnel!!! We will be contacting more the Agency and looking for assurances that signage will improve. If you haven't done this, this will 99% be the reason why it got sent to the wrong address, and does not exempt you from paying (and you should also update your log book asap). Were all being hit by rubbish signage. Our team fact-checks content to ensure accuracy at the time of writing. I have tried to pay toll charges from Saturday 18.07.2015 to be told this morning Monday 20.07.2015 We paid both fines and we have receipts. Data protection she said. My friend had a dart account so paid for it there and then for the 8th of Feb crossing. You can also make a representation by post by filling in the form on the penalty charge notice and posting it to: Dart Charge Enforcement eradicate the charge completely as we have paid for it via taxes and crossings hundreds of time over. Surprisingly..DC cannot make a change and neither the hire company.so I am really wondering whether the PCN gets to correct address. My parents lived in Kent for many years and I have used the crossing many times. YOU REALLY NEED CLEAR SIGNAGE 10 MILES OUT ON BOTH SIDES The only reason we noticed coming back was there were no tolls to pay !! I didnt noticed that I have to pay for crossing. Why would the do that?!?! They have asked I pay another 5 or they will charge me the fine of 70 if I delay (aka appeal). I am not aware there is any such Advance Payment Agreement in place between Dart Charge and in the form of a properly opened account. I checked my account the next evening to see Id been charged for my return journey but not the original one. I informed them that their computer system had told me what to pay (5.00 return) and that I had paid it. Its a f** up system riding on the notion that many people will forget or not know about the charge and they make a tonne of money off of them. Give me the hi viz collectors any day of the week. https://www.gov.uk/make-a-freedom-of-information-request It seems, that I will soon receive notification of a large penalty for crossing and not paying on time. The people using taxes for military use, to go to war and kill innocent civilians, men, women and children they are the criminals. this is so bad as no time is given whatsoever, now I will have to pay for the penalty despite already spending 5. b) The warning on the letter said that if not paid within 14 days it may be registered with County Court and a Court Order raised against me. Ive added the fact I was distracted because I was on my way to a meeting with Essex social services representing a friend who is applying to adopt. But on 20 July they posted me penalty charge notice, with no mention of a 14-day period! It was their computer system that told me what to pay after entering his registration number!!!! You'll also have to pay the original fee. Surely there must be a limit as there would be for a speeding fine by the police. So Ive done that online and now I wait and see. So i now face paying a total of 1050 for this oversight. The problem was I never saw the notification Until 16 days later as I was abroad on holiday. I believe its wisely to pay 20 per year for unlimited crossings, rather than spending gallons of fuel going some other routs. rather than fined. 7. Ive already paid and I own that I will keep your receipt because I do not trust. Its my responsibility. If you fail to pay them, they add a little on but nowhere near as much as the Crossing. Looking at this site we are not alone, doesnt the fact so many people are failing to pay tell the operator something? But called to ask asI found out going through the tunnel means I have to pay too (thought you only paid while going through the bridge) but the man I spoke to said I now have to wait to receive a pcn as he cant take the payment. Paid them 7.50 in total and asked for a receipt which they emailed. I would like to pay today. I too have just received a penalty notice for a journey I had paid for, as I returned a few days later can I expect a second penalty notice? The C logo is one of the tricks designed to catch out foreign and non regular users. I just got a letter this morning for my journey dated 05/09/2015, but only for one way. the hire vehicle company also charging me 35.0 for each incident. That said, dont ignore it because you could end up before a magistrate. Since it was in a hire car, I have no idea if anyone using this car has missed previous payments and thus whether any 14-day extension will be granted. How much joy do you think I got from the call centre? But this system probably collect a lot of money by snaring all these drivers I called customer service and they have no record of my crossing on Monday!! Do you know where the leglislation says that they can enforce the deadline of midnight the next day? So why not an automated invoice via email, which will cost them pennies to set up. We often link to other websites, but we can't be responsible for their content. When driving on the Dartford Crossing, cars are asked to pay 2.50 by midnight the following day. Oh yes, but will deprive them of millions in lost fine revenue. However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means. If you forget to pay for round trip crossings made on the same day should it count as first offence all together? Just like many of you I did not pay for crossing. For one of my next visits i tried to top-off my account but got an expired creditcard error, even though i had to fill out all my recent creditcard data during the payment process. I have just realised I forgot to pay on the 12.11.2015 :( I just received two letter from Dart asking for the 70 fine for crossing the bridge in June on two days (one journey out, one journey back). I say Whoa! I did not trust this service, so in order to travel with my disabled husband with anxiety disorders, I then paid for a single journey, not using my account page just so I did not get a fine As yet no explanation or money on my account. Lets just hope the Dart scheme is found to be illegal like the York Lendal Bridge was but of course that just means the Council will have to pay a fortune to refund all the illegally-taken fines, which means the local council-tax payers will have to make up for this idiotic scheme. Two months after the incidents. Heres how to appeal if youve feel youve been issued an incorrect or unfair penalty charge. Weve had a similar notice for a first offence. 10. PO BOX 842 ALPHA Why? A Dart Charge Penalty Charge Notice will be issued and sent to the registered keepers address held by DVLA on the date of the crossing. My Online payment was charged twice. The window for payment contained in the Regulations is very short, and motorists can often have perfectly understandable reasons for paying late often, as in this case, by using the crossing in order to embark on a longer journey, during which payment may be understandably difficult. If youre driving to one the South Easts major airports such as Gatwick, Luton, or Stansted theres a good chance youll need to use the Dartford Crossing and its new charging system. We rent so he mayve lived here in the past but hant for the last two years what do I do!? Britain wake up to reality! Maybe you forgot to pay or deliberately didnt pay the toll. They are practically inviting fraudsters to target people who may not be the most technically savvy to get scammed., Dont pay at any website other than https://www.gov.uk/pay-dartford-crossing-charge. Its this confusion that is costing motorists cash and helping unofficial websites profit from desperate motorists attempting to beat the payment deadline without the correct information readily available. We thought great thats okay as we have already paid a few days ago. I received an email from Hertz to tell me that they took money on my credit card to pay a parking fine. Failure to pay the Dart Charge before midnight the next day will result in you receiving a Penalty Charge Notice. 2/2 If you need to pay for a crossing or a penalty charge notice you can do so by calling 0300 300 0120 and selecting the automated payment option, . I believe this dartford toll system is just a huge government sanctioned extortion scam. My query is about the 14-day grace period for the first offence. Removal of toll-booths means that payment is now by means of credit, and most consumer credit is for 30 days. The fine is reduced to 35 if you . I thought this was correct as the PCN was for 70 and I was paying the toll charge of 2.50. who checks this system is working ? Could you help a little further and tell me where I write to? Win, win for them. So, if youre booking a holiday and will need to use the Dartford Crossing as you head to our Gatwick park and ride car park, for example, set the reminder to go off as you arrive at our facility. MORE WORK as a result of Beaurocratic Bunkum!!!!!!! I have seen photographs of the sign which seems quite confusing. Heading on holiday can be both exciting and stressful in equal measure, making it easy to forget banal chores such as paying for your trip over or under the Thames Here are some suggestions to help ensure you dont come home to a big fine. Or they forget to pay on time which results in a penalty charge. Firstly I didnt see the sign, which of course I now know I should have read whilst driving on these unfamiliar roads. Additionally, the signage is extremely poor and seems almost designed to generate fines. You should certainly have a chat with the hire firm and find out their policy. Poor signage , if any , I certainly didnt notice any, and poor information about changes. Can I pay the toll charge when I get home (Sunday 19th July). The company that runs the crossing are just a bunch of con-artists. I see it is run by Sanef, same as the French Toll roads, might it not be an idea to allow folk who have one to use the the Sanef sensor. And most importantly, dont worry be happy. I received two PCNs for a journey (one going out and one coming back). Not only did I save 50 on fees, I also won and didnt have to pay my 271 fine. See my post above. As you should have received a 14-day period to pay the original toll from when the letter arrived. The AA has reported that tolls took duplicate payments all too often. No way round this. a) There has to be a problem somewhere with a system that is issuing Charge certificates/invoices) whatever you like to call them) when payment has been made. Enjoy a worry-free journey and dont return to a big fine, There are plenty of ready-made apps that do the same thing for Android users too. I think this scheme needs a rethink. Dont expect to get away with fines because the car is registered abroad, either, pan-European collection agents will chase you. I also attempted to use the Pay a penalty charge notice facility on your website but it would not accept any information from me without a PCN number. Heres a copy of the letter I sent today (I hope it helps if only because it makes you feel youre not alone! With your consent MoneyNerd may pass you on to a trusted debt counselling company or insolvency practitioner. The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. 0300 300 0120 from the UK, or +44 300 300 0120 if you're outside. I forgot to pay by midnight on 6th, but I remembered and paid up on 7th Oct at 7pm. This is really unfair. Like this, you get to confirm whether a payment was made or not. I watch English TV and I have seen programmes where these debts are put into the hands of bailiffs who have Automatic Number Plate Recognition Cameras, they are everywhere and if your car passes one it will be flagged up immediately, then you get followed and stopped and if you do not pay the fine, which will get massive in time, they will confiscate your vehicle. i was travelling from Cardiff to Grays RM20 3AS . This is for two reasons. How to pay penalty without any letter to do? My bank statement shows that I did pay. The crossing fee will be added to the Penalty Charge Notice. Forgot to pay and called them four days later and they tried to charge me 37.50..!!!!!!!!!!!!!!!!!!!!!!!!!!! Have now received another penalty notice, this time for 105. Lets see if they are human. but it really was not my fault that I received the notification so in late. Not received any fine notices since crossing 28th march and 13th April but potentially liable to 140 fine despite being ready to pay. I wish you the best of luck and let us know how you get on with this. We subsequently received two penalty charges. Make it easy for people please. Just the Government again hitting the motorist for more cash. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. I have received Penalty charge notice and I paid them over the phone and received emails for confirmation. I cant think how many 1st timers are caught out by this scam, leaving the dartcharge company thousands of pounds in credit when drivers do not intend to use the crossing again like myself. How much will I be fined if I forget to pay the dart charge: The penalty charges are as follows: Non-payment after one day: 70.00. Like many I remember crossing the bridge last year and had forgotten to pay when I arrived home, but at some point I do remember paying them something, but just couldnt find any evidence I certainly havent received any letters which they have suggested. If youre wondering how we work with our partners and how we make money, you can read more about how MoneyNerd works. If you have not paid by midnight on the day after you use the crossing you will be issued with a penalty charge of 70, on top of the original crossing charge. Not sure how you would stand legally, but any case would certainly be helped by the fact you had given SANEF the chance to compensate you for equipment that is seemingly not fit for purpose. Have appealed but not holding out much hope. Returning from two months abroad I saw no information signs and (stupidly) assumed that the barriers were open due to weight of traffic. Im writing from Italy with the help of a friend translator I have had the same issue. APH Community > Beat late payment of the Dartford Crossing charge. Today my other half recieved a bailiffs notice at our previous address wanting to remove goods as apparently we now owe in excess of 400. However I used the crossing on 11 July, paid on 14 July (the first 2 times I tried to pay, the website didnt want to accept my number plate). The Dartford Crossing charge is a fee for using the Dartford-Thurrock River Crossing, which includes the QEII Bridge and the tunnels, in Kent, England. steve. I was told by DC a hire company should do the change and I was also told by hire company that DC should do so. This will be a local council PCN, which is received on the spot. pathetic service ! Fixed penalty notices are issued by the police, your local council or the Driver and Vehicle Standards Agency (DVSA). On reading I can see if you dont pay you get a notice, Is there anyway I can find out if I was fined and how long will it be before I get a notice? Husband will not be impressed with me getting a fine!! The sanef Operations customer service number is 0300 300 0120. I have cross the bridge couple of times before but paid them in time so this is my first time that I forgot to pay. I paid the 5 anyway and when the PCN arrives will try to appeal it citing that I paid, albeit just after the deadline. MoneyNerd Limited is an Introducer Appointed Representative of Key Retirement Solutions Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 224987) and is classed as a mortgage and home finance adviser. If it was in the same car you might get the fine however, as she paid, the system might get confused and not issue a charge. There is a further difficulty. EVERYONE PLEASE BE INFORMED, IF YOU HAVE PANICKED ABOUT THESE FINES THERE IS NO NEED IF YOU FORGOT TO PAY OR DIDNT KNOW ABOUT THE NEW CHARGES, ALL YOU HAVE TO STATE IN YOUR LETTER IS THAT YOU WISH TO PAY THE TOLL FEE AND NOT THE FINE AND IT WILL HAPPEN!!! The red C is not enough put up some signs, feels like a honeytrap to catch people. The Notice says, you have to pay a penalty of 70 Pounds, but if you pay within 14 days, you only have to pay a reduced penalty of 35 Pounds. But I will be in touch with my MP with regards this farcical situation which has been a total waste of public monies. Hello to you all from a desperate Italian vacationer. I paid a couple of days later for a one way, as I forgot coming back off holiday, unpacking etc.. but before the first Warning Letter and Fine arrived both in the same envelope!. It is a huge amount that youre being asked to pay for a system that is flawed. I was extremely shocked about this, is there anything I can do to avoid paying or being charged as I did not want to use the bridge or tunnel and the time on the cameras can prove I went straight over and back without stopping? The fine is 70 (with 35 option for early payment) but OP has more than one. If you would like to submit a freedom of information (FOI) or subject access request (SAR), please read this guidance On the 16th of May 2015 i recieved a letter from them saying i hadnt paid and as it was my first offence would only charge me 2.50. We the coin. Someone is laughing. I drove to work 5 times, that made 10 crossings. This system is only OK if a reminder letter is sent out to non-payers before imposing fines (which would be too expensive of course, so it will never happen). Remember like Transport for London and its Congestion Charge, you will not be reminded to pay your toll by the operating authority, which makes this a great service.Join up here:www.dartsave.co.uk. Have you payed the fine or are you waiting too see what they say? Just another trick to try and get your money. Can Dart Charge issue a penalty charge notice despite having been deemed to have accepted the slightly late payment of the road user charge? Just googled to find this and the new pay system. I dont hate much in life, but the Dartford toll system is something I really hate. Thank you. I used the crossing on the 1st of Feb which i paid over the phone. Check your bank account when you think a payment has been taken twice when you used the Dart charge. Civil servants, such as mps get expenses for everything to do with travel and yet they serve the public? and do your self a favour credit your account with a tenner! Barring in mind I had the money ready to pay on the day of the journey . to inform me clearly I need to pay in advance or after, and please, NOTE as here in Italy 2 months later, a letter in French and posted in Sweden arrived at our Swiss address. Im in a similar position. There were no visible signs and no toll booths so how could anyone possibly know that there was a toll to pay? Anyone know how to write a representation to avoid payment?
dart charge penalty notice not received
