You will need your order number and email/last 4 digits of your phone number. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Items must be unworn, unwashed and unused with the original labels still attached. weareMAN. Om van de volgende voordelen te genieten. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. You'll no longer receive a shipping note in your parcel. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You can cancel your contract here. This does not affect your statutory rights. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Sites-boohoo-NA-Site Product name and codes of the items you returned. We have printer-less options too if you dont have a printer! If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Login to Boohoo's returns portal. Thats why before checking out, its important you acknowledge that you understand this. It takes up to 24 hours from your return being processed by us for your invoice to be updated. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. letter-spacing: 10px; 2. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. We dont offer exchanges right now. blocking them. This does not affect your statutory rights. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Tell us what you are returning and why :). All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Follow the steps below: 1. Click here to generate and print off your returns label and to find your nearest store. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. All rights reserved. boohoo Returns Portal | How To Return | boohoo UK 4. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). However, we may, in our sole discretion, offer you a longer period for returns from time to time. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. here, and a member of our team will look into it. Or simply return your items to the following address within 45 days from the date you received your parcel. Hear about exclusive offers, get early access to collabs & quicker checkout. All rights reserved. Returns are an extreme hassle to deal with. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Refunds will not be given if they do not comply with our returns policy. Tell us what you are returning and why :). Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. We dont offer exchanges right now. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. Weve gone paperless! Pay for the postage and print off your label. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Hear about exclusive offers, get early access to collabs & quicker checkout. Log onto your Portal here . If this could be the case, please check your emails including spam and junk. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. 1. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 1. blocking them. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. *Extra 10% discount sent via email to new subscribers only. By enabling them, you are agreeing to our. If youre a customer in the EEA, you have 28 days to cancel your contract with us. See our, On dirait bien que vous nous rendez visite sur. Product name and codes of the items you returned. Ive paid with Afterpay How do returns & refunds work? We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Swim Shorts, If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. You will need your order number and email/last 4 digits of your phone number. Returns - boohoo BB10 2BQ. You can generate a returns label from our website, attach it to your parcel and then send it back to us. If you decide to keep one of the items, you need to pay for delivery. You've got 28 days to send something back to us from the day you receive it. We've gone paperless! Returns via the portal are fully tracked. If your items dont make it back to us, youll need to open a dispute with the carrier. 2. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com twitter.com Find out how to return your item(s) at number 4. A typical refund will take up to 14 days + your banks handling time. 4. You don't need to remember to keep your proof of postage - it's all digital! Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. With just one click you can reduce the energy used by this website. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Keep an eye on your return tracking. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Heasandford Industrial Estate If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. We're sorry to hear that you've received an incorrect or faulty item. Hear about exclusive offers, get early access to collabs & quicker checkout. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. You don't need to remember to keep your proof of postage - it's all digital! Hoodies, Login to our returns portal by clicking the Start a Return button. weareMAN. With just one click you can reduce the energy used by this website. If you use the returns portal, the process for returns is as follows: Repack your items. A typical refund will take up to 14 days + your banks handling time. FYI Returns cost $4 and you can track them as they make their way back to our US hub in New York. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? Refunds will not be given if they do not comply with our returns policy. Your refund will be processed once we've received your unwanted items. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. With loads of styles landing each week and regular trend updates you can be sure to get the latest. I can't see the refund on my bank statement. To experience the full world of Boohoo, please enable these or check whether another program is Select your preferred return option (Print returns label at home or in store options). Please turn it on so that you experience this sites full capabilities. Items must be returned within 28 days of receipt. To save on returns cost, its best to return your items in one parcel. 2. Please turn it on so that you experience this sites full capabilities. Return Request; 3. All rights reserved. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Whether you're on website or app, just flip the switch! *Extra 10% discount sent via email to new subscribers only. (These need to be unworn/unwashed/unused and with original tags) On receiving your return the next step is for us to check the item(s). All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Unfortunately we cannot accept returns after this time. Returns are FREE for premier customers. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Select your preferred return option (Print returns label at home or in store options). You dont need to remember to keep your proof of postage its all digital! Login to our returns portal. You can return using the steps above. Great, happy shopping! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Returns are FREE for premier customers. Graphic Tees. Hear about exclusive offers, get early access to collabs & quicker checkout. *Extra 10% discount sent via email to new subscribers only. Repack your items (These need to be unworn/unwashed/unused and with original tags). Cool with that? Sites-boohoo-NA-Site Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. Youll find these alternative methods With just one click you can reduce the energy used by this website. See our. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Items must be unworn and unwashed with the original labels attached. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Returns Policy at boohoo.com With just one click you can reduce the energy used by this website. Your return arrives back at boohoo! To experience the full world of Boohoo, please enable these or check whether another program is If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 90z Revival, If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Whether you're on website or app, just flip the switch! If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Post if off! Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.
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